What are packet noodles made of?

Instant noodles mainly include noodles, dehydrated vegetables, and sauces. It is fast food that loves by modern people. The advantage is that it is convenient and quick to meet the rhythm of life in metropolises. Different flours can also make noodles, such as wheat flour, rice flour, and buckwheat flour. There are many flavors for you to choose from.

Because instant noodles are so popular, many people also want to try making instant noodles. So what packet noodles make of?
The noodles of instant noodles are made with wheat flour. Water. Salt. And kansui to increase the elasticity of the noodles with alkaline water. First, the ingredients knead together to create a dough. Next, this dough rolls out and cut into thin noodles. The noodles then steam, dehydrated, and finally packaged.

Of course, many people think that the production process of instant noodles is unsanitary. And maybe harmful to your health. As long as you ensure that the instant noodles you buy in regular supermarkets are completed through professional and precise technical operations, the food is immaculate and hygienic. Nowadays, most instant noodles are made by the brand-new Instant Noodles Production Line.

So how instant noodles produce through the Instant Noodles Production Line?

First, prepare the raw materials: flour, water, oil

1. Kneading and mixing: Sprinkle the mixed liquid on the flour and mix thoroughly to simulate artificial kneading. The stirred dough is also called [raw noodle], and the plain noodle needs to be matured before proceeding to the next step.


Flour: All instant noodle manufacturers add ingredients such as (egg white powder, etc.) based on wheat flour according to their taste.

Water: Add salt and alkaline water (mainly containing sodium carbonate and potassium carbonate) to the water used for mixing noodles and mix well. Adding alkali can neutralize the acid produced by the dough fermentation so that the flavor does not change, and the noodles are more Cheeks but don’t add too much.

2. Cut surface extrusion

The noodle belt is cut into strips through a pair of knife rolls at high speed. And then transferred to the forming mesh belt through the former. Same as the cutting knife speed, the forming mesh belt speed is low. The speed difference between the two causes the noodles to form a wave shape, instant noodles. Unique shape (why should instant noodles be curved? One way of saying is: increasing the contact area between noodles and air, whether cooling, frying, or sanitation of noodles can effectively shorten the time).

3. Steamed noodles

The noodles heat and are steamed by steam. Both fried and non-fried instant noodles will go through this stage. Otherwise, the instant noodles will not be able to eat by soaking.

4. Quantitative section

A rotary knife cuts a circle, which is the weight of a bag. Generally, the noodles are cut into 30 cm long, which is the most suitable length for clamping (before deep-frying, the steamed noodles will be blown. “Blow,” the purpose is to increase the contact area between noodles and air, facilitating rapid and even frying and cooling).

5. Deep frying

Fry the cooked noodles thoroughly at an oil temperature of 130°C to 165°C to complete dehydration and hardening (if the fat quality is good, it will save oil, but the quality of the fried noodles is also excellent).

6. Pack and ship the fried noodles. After the kefir cool. You can enter the final step and add the ingredients to the package. This becomes the instant noodles we see on the market.

The above the detailed steps on what made of instant noodles and how to make them. The Instant Noodles Production Line equipment is an all-in-one production and packaging machine with high automation, high production efficiency, low energy consumption, strong stability, and simple operation. The production line can be replaced at will to create new snack foods. The above advantages of food equipment are proposed by the top five most cost-effective food machinery professional technical articles in 2021. If you want to start an instant noodle business, buying a suitable Instant Noodles Production Line can help you win the most benefit!

Is biscuit factory profitable?

Biscuit is an everyday snack as snack or added diet. It is convenient to eat and easy to carry. And it has become an indispensable food in daily life. The primary raw material of the biscuits is wheat flour. And supplementary materials such as sugar, fat, eggs. And dairy products are added according to different recipes and production processes. Sweet biscuits can be divided into two categories: Tough biscuits and crisp biscuits.

Biscuits are a snack that everyone often eats. Because of this, there are a variety of special biscuits on the market. Consumers widely love them. Suppose you have an idea to start a biscuit business. You can give it a try.

So Is the biscuit factory profitable?

Biscuit manufacturing is undoubtedly a profitable business. The market has great demand for biscuits. And the biscuit industry has become an industry that will never decline. Of course, if you start your business. You can start with a small-scale business. In this business. Any entrepreneur can start a company with a minimal amount of capital.

Secondly, if you like baking and have a strong interest in food processing, then it is one of your best choices. In addition, this is a financially prosperous business. Biscuit manufacturing belongs to the traditional baking industry.

Of course, the profitability of the biscuit business also depends on the choice of raw materials. And the selection of the Biscuit Production Line. As a newbie in the biscuit business. How to choose the Biscuit Production Line is the most important thing.

The top five cost-effective food machinery technical articles in 2021 pointed out that. The Biscuit Production Line is a new generation of traditional domestic equipment. It consists of a dough mixer. A material turning machine. A block cutter. A peeling machine. A pressing machine. A forming machine. A sugar spreader. A tunnel furnace. An oil spraying machine. An oil draining machine. And cooling is conveying and finishing machine. It can produce various types of biscuits, such as tough biscuits. Crisp biscuits. Soda biscuits. And sandwich biscuits.

As one of the most professional biscuit machinery manufacturers for biscuit-making machinery. In the past 15 years. We have sold Biscuit Production Line to more than 150 countries and regions. On the machines of the same quality. The price of our machines is the best. Suppose you want to start a profitable biscuit business. You can consult us.

After choosing the suitable Biscuit Production Line would help if you determined the recipe you want to produce and make biscuits. The following are everyday recipes for biscuits:

Crisp biscuits: use wheat flour. Sugar. And oil as the primary raw materials. Add loosening agents and other auxiliary materials. Through the chilly powder, adjust the powder, roll, roll printing or punching, baking. The shape is mainly embossed, the cross-sectional structure Baked food with porous texture and loose taste, such as butter biscuits, spring onion biscuits, sesame biscuits, meringue biscuits, and so on.

Tough biscuits: Take wheat flour, sugar, and oil as the primary raw materials, add bulking agents, improvers, and other auxiliary materials. And the patterns made by hot powder process powder adjustment. Roll pressing. Roll cutting or punching. And baking are mostly gravure, appearance Baked food with a smooth, flat surface, pinholes, layered cross-section, and crispy taste. Such as milk biscuits. Vanilla biscuits. Egg biscuits. Mary biscuits. Boston biscuits, etc.

Fermented (soda) cakes: use wheat flour, sugar. And oil as the primary raw materials, yeast as a loosening agent adds various auxiliary materials and is crispy and unique to fermented products after fermentation, flour adjustment, rolling, lamination. And baking Scented baked goods. Fermented cakes are also called chocolate racks. And are divided into salty fermented cakes and sweet fermented cakes according to their recipe.

Cookies: Wheat flour, sugar. And dairy products are used as the primary raw materials. And the thinner and other auxiliary materials are added. The dough is formed by squeezing, squeezing, steel wire cutting, etc., and baked—crisp baked goods with three-dimensional patterns or regular ripples on the surface and high-fat content.

The formula we provide you is the best taste obtained after many trials in the early stage of the biscuit business. It would be best if you had a team of senior engineers. And senior technicians with rich experience in the food machinery industry to design machinery specifically for you. So that you can achieve the most significant profit, I wish you success!

What machines are used to make biscuits?

Biscuits are a typical snack, and there are many types. There are salty biscuits and sweet biscuits. Both children and adults like to eat this kind of food. The high-calorie content in biscuits can replenish the energy the body needs. And it can also make the body’s immune system stronger.

Many people like to bake. And occasionally try to make biscuits at home. So what machines use to make biscuits?

  1. If you choose to make simple biscuits at home. It would be best if you prepared a household oven and bakeware.
  2. If you want to develop a biscuit business for production and sales. You need an efficient Biscuit Production Line.

Biscuits are very rich in carbohydrates. They are also an essential nutrient for the body. It can provide the calories needed by the body and supplement the dietary fiber needed by the body. Cookies are not only delicious but also easy to make. People who like to eat biscuits can also try to make them at home. Do you know how to make biscuits at home?

To make biscuits at home, mainly use an electric oven and an electric mixer. Generally, an electric range uses to replace the wall oven. The electric oven can use when it power on. It is more convenient to use. It can use to bake biscuits, cakes, and slices of bread, and other snacks. And it can also be used to roast vegetables and meat. The main body of the electric mixer is a motor. It is equipped with two mixing heads, an egg-beating head, and a noodle-stirring stick. The electric mixer can make the mixing process faster and make the material mixing more evenly.

Here are the steps for making cookies:

1. Preparation materials: low-gluten flour, powdered sugar, eggs, and butter.

2. Production steps: prepare the required materials. You can start making it. The method is straightforward (the butter will be softened in advance in the greenhouse). Pour the powdered sugar into the softened butter.

3. Then mix the powdered sugar and butter. And send it to the baking tray.

To prevent oil and water from separating. Add the dispersed egg liquid three times at a time until the egg liquid and butter are thoroughly mixed before adding the next time, adding low-gluten flour. Mix the low flour and butter evenly.

4. Put it into a piping bag. Cover the baking tray with greased paper. Then squeeze out the pattern.

5. Bake in the oven. Preheat the oven 180 degrees and heat it for 18 minutes in the middle until the surface turns golden. The biscuits made in this way are delicious, sweet, and delicious.

Anyone who likes to eat biscuits can make their biscuits at home according to the above steps. The method is simple. And it is delicious to eat it by yourself or give it to friends. The biscuits made by yourself can be consumed safely and deliciously without worrying about the health effects of too many additives.

Except for the methods that can be used to make biscuits in the household oven in daily life. The biscuits we see in the market are all made through the Biscuit Production Line.

According to the technical article on the top ten automatic food production lines in 2021, Biscuit Production Line covers the characteristics of various biscuit production lines. These pieces of equipment have made great efforts to be flexible and adapt to multiple products at the beginning of production design. Our Biscuit Production Line can arbitrarily combine and disassemble the equipment according to the user’s site requirements and biscuit process requirements. And change the mold and process formula to produce different types of biscuit products. This production line set can be combined to create various kinds of biscuits, such as butter biscuits. Sandwich biscuits. Soda biscuits. And vegetable biscuits.

Biscuit Production Line process flow:

Kneading machine→forming machine (roll cutting, roll printing)→tunnel baking oven (electric heating/gas heating)→fuel injection machine→turning machine (no need for sufficient workshop)→cooling conveying→biscuit finishing machine→sandwich machine→ package

Biscuit Production Line equipment is novel in design, compact in structure, and highly automated from feeding to calendering, forming, waste recycling, drying, oil injection, and cooling. It can be fully automated at one time.

The above are two methods of making biscuits. Suppose you have an idea to start a biscuits business. You can consult us—any questions about the biscuit production line. We can help you answer!

The biscuit production line can produce different types of biscuit products by changing the mold and process formula.

How does a commercial fryer work?

Fried food has become a popular delicacy all over the world. No one does not love fried food. Although it is full of calories to eat, it is precisely this full of calories that will bring us a sense of happiness. . If you feel that fried foods are not very healthy. You can choose to eat them at intervals. The moderate consumption of fried foods will not bring us any harm, but will make us feel extremely satisfied.

Now all kinds of fried food .

Such as fried chicken, fried fish, and chips are flooding all kinds of commercial streets. And fried food is always indispensable whether it is a restaurant or a street food. In order to make delicious fried foods quickly and with high quality. Businesses need to use commercial frying pans, which are also a must-have kitchenware in modern commercial kitchens.

The use of this equipment can bring great convenience to merchants.

Both the quality and the speed can be improved. The most important thing is that it is very convenient to use. Kitchen novices can also use commercial frying pans to make food.

So How does a commercial fryer work?

Commercial fryer is a very practical equipment, with very superior performance. It is the equipment with the highest usage rate in commercial activities. The fryer is made of stainless steel, with automatic temperature control, automatic discharging. And automatic feeding and automatic mixing functions. According to the professional technical article in the most cost-effective fryer in 2021. The working process of the fryer is to fry the raw materials into the fryer from time to time.

Add the oil to the fryer, lift and pour the oil into the de-oiling cylinder to de-oil the oil.

One gas synthesis. The temperature, frying time, and de-oiling time are all automatically controlled by the PC. The frying effect is stable and uniform, and the oil content of the food can be effectively controlled, so that the color, fragrance and taste of the fried product are excellent.

The fried food in the traditional fryer is easy to fry and burnt.

And the oil after repeated frying is black and has many impurities. The fried food is not good for health. The oil-water mixed fryer uses the most advanced frying technology in modern science and technology, and its performance is very superior.

The water in the lower layer can filter the impurities in the oil.

The fried food not only has good color, aroma and taste, but also has a clean and beautiful appearance. It also improves the quality of the product, extends the shelf life, and is free of carcinogens, which is beneficial to health.

This is also the reason why more and more businesses are starting to use commercial frying pans.

Frying pans can provide businesses with great convenience and help manufacturers attract more consumers with high-quality fried food. The method of use is also It is very simple, simple and easy to operate so that many friends who can’t cook can also make perfect fried food.
How to use the fryer:

First turn on the main power of the fryer and the switch of the pan.And before turning on, make sure that there is no flammable material around the fryer and keep it clean and tidy.
Pour vegetable oil into the fryer.Generally speaking, the fryer has the maximum filling line. Just pour the oil according to the filling line. Do not pour too much, otherwise you will burn yourself when the hot oil boils. After pouring the oil, set the temperature control switch on the pot to the required value and wait for the oil temperature to rise.

After the oil rises to the set temperature.

Place the ingredients along the edges to ensure that the ingredients are dry and free of moisture. After the frying is finalized, gently flip it to fry the other side. After the frying is complete, remove the food.

Then set the temperature of the thermostat to the lowest scale.

Turn off the power and the pot switch, wait until the oil cools, pour it out, and then clean the fryer. Cleaning after each use is very necessary, which can effectively extend the service life of the fryer.

As a well-known food machinery manufacturer in the industry.

Our company has very rich experience in research and development. The frying system produced has been exported to Singapore, Canada, India, Pakistan and other countries, with strong strength to help local customers attract more consumers and improve In order to achieve economic benefits, it is our mission to help more customers expand the market scale.

Our equipment is made of high-quality stainless steel. The quality is stable and reliable.

It can be used for a long time. The production process is clean and hygienic. It has a very high quality standard. The operation process is also safe and efficient. It is suitable for most businesses.

The fried food made is crispy and nutritious. And contains no harmful substances. It has been welcomed by many consumers. The frying system has also become one of the most popular frying equipment.

Fried food occupies a very high position in our daily life, and the demand will only increase in the future. If you also want to engage in this industry, please contact us and let us help you!

How do industrial fryers work?

The improvement of living standards. It gives us more choices in our daily life. In terms of diet. Everyone is no longer satisfied with just eating enough. And seek more colorful foods. However, there are thousands of kinds of food. There is no disagree it. Fried food has always been. One of the people’s favorite foods. In the public mind. A lot of food is fried these days. Like snacks. Instant noodles. Some meat products. Even a very ordinary burden becomes delicious. When it’s fried, their flavors will be endless in industrial food processing. Suppose you want to produce high-quality fried food. Factory owners usually use oil pans. The fryer has many advantages. Its working principle. It also has very high technology.

How do industrial fryers work?

Before understanding the specific working principle of the fryer, you need to understand. The elemental composition of the fryer:

1.Primary structure: Automatic control system of oil temperature. Automatic lifting system. Automatic filtering. And slag scraping system.

2.Heating system: Electric heating tube. Thermal oil. Coal. Natural gas. Liquefied gas. Electromagnetic induction heating. Infrared heating

3. Mesh belt conveying system: Frequency conversion speed regulation. Quantitative conveying. And timing conveying

 4. Automatic filtration system: Dynamic circulation system.

The above parts form a piece of complete frying equipment. And each element can achieve perfect coordination. During the working process. When frying, equipment is used to make fried food. The principle of different rates of oil. Water. And animal oil is used too. Make all the residues produced. During the frying process, sink into the water. And the animal fat sinks into the lower layer of vegetable oil. It fundamentally solves the traditional frying Residues in the machine—animal fats. And repeated frying makes the fried oil acidified and carbonized, and deteriorated to cause carcinogens. The particular process makes the residue. Animal fat leaves the active layer. And the heating in the middle can effectively control the convection of the upper and lower oil layers. It can ensure the purity of various oil layers. Further, improve the quality of fried foods.

The oil-water mixing technology enables the water below the oil layer. To continuously generate a small amount of steam. And penetrates the oil layer to add moisture to the fried oil. Thereby inhibiting a large amount of oil volatilization. The degree of oxidation of the oil inhibits the generation of acid media, thereby prolonging the life of the fried oil. Reducing waste and effectively saving the use of oil, and not polluting the environment.

The above is the specific working principle of the industrial fryer. This principle can use to produce more delicious fried foods. Now there are many types of frying equipment. The central heating methods are gas—indirect heating by heat transfer oil. Electric heating. And other heating methods. The gas method gradually eliminates due to problems. Such as safety and stability. Now electric heating. And heat transfer oil heating mainly use.

The performance of the fryer will affect the final food quality. And production efficiency. It is choosing a fryer with superior performance. It can significantly improve the production quality. And further, improve economic benefits.

Shandong Loyal Industrial Co. Ltd. is an internationally renowned food machinery manufacturer. Its biscuit production lines. Baby food production lines. And corn flakes production lines are world-renowned. They are recognized as top equipment in the industry. Our industrial fryers also have very superior performance. The equipment adopts the world’s most advanced mixed frying technology. It fundamentally solves the shortcomings of traditional frying equipment. It can fry a variety of foods at the same time. And it can be used for multiple purposes. Do not confuse each other. Have a very high production quality.

In addition. The equipment is reliable in quality. Stable in performance. Stable in operation. Low in price. Small in investment. And quick in effect. It is very suitable for minors. And medium-sized enterprises. If you need it, please contact us!

Fryers are already very common in the food processing industry. The production of many foods requires the use of fryers under the situation of rapid economic improvement. The demand for fried foods will become higher and higher. So!

How important is product packaging?

The word “packaging” is not unfamiliar to everyone. We are full of all kinds of products, and every product needs to be packaged, especially in the food industry. Packaging shows food to a certain extent. The quality of. Nowadays, all kinds of packaging dazzle us. Many of which are very attractive, and many people even buy the same product for packaging.

All of the above indicate that packaging has become a significant presence in the processing industry.

Major manufacturers have begun to work hard on the packaging and use professional equipment for packaging production. As a result, the packaging in the hands of consumers is becoming more and more ingenious, which also makes Many consumers are very puzzled; why is product packaging so important?

How important is product packaging?

The professional technical article in the top five packaging equipment sales in 2021 shows that people want to clothe, Buddhas want gold, and goods must also have high-quality packaging. With good packaging, products can sell well in the market while ensuring quality. This is a “trump card” in the operation of enterprises. In the face of the explosion of consulting, enterprises can only pay attention to packaging before products can be delivered. With more information, brands can have more competitiveness in the market.

Why is product packaging so important?

1.Protect products from natural factors such as sunlight, rain, dust pollution, etc.

 And prevent losses such as volatilization, leakage, melting, corrosion, collision, extrusion, loss, and theft. This is also the most crucial role of packaging. The rapid development of the network and logistics industry now allows consumers to buy products from all over the world. Packaging is the best way to ensure that products are not damaged or contaminated during transportation.

2.Bring convenience to the circulation link storage.

Transportation, adjustment, and sales include loading and unloading, inventory, palletizing, shipping, receiving, transshipment, sales counting, etc.

3.Realize the value of commodities and visualize the value of things through clever design. 

The exquisite packaging attracts customers, successfully attracts consumers’ attention, and makes them have the urge to buy. For example, gorgeous pearls are placed in a torn paper bag. No matter how precious the pearls are, I believe that no one will care about them. This is the meaning of packaging. At the same time, the packaging will also display product information at a glance so that consumers can fully understand the functions and characteristics of the product after seeing the packaging.

4.Improve brand influence. 

The 21st century has entered the era of brand consumption and has entered the era of personalized consumption. Consumers purchase products to meet material needs and value the personal satisfaction and spirit that effects can bring to themselves. Pleasure, which depends on the package to show in the senses. As the external manifestation of a brand, the packaging is what the company hopes its brand will give consumers. The difference it produces and the “brand characteristics” that it exhibits make it a dominant factor in attracting consumers.

The material and spiritual benefits carried by the packaging are what consumers buy. 

The brand represented by the packaging should be imprinted in the minds of consumers and fully demonstrate the connotation of the brand. If the definition is not or is not prominent, and consumers hear and see the packaging without creating associations, the brand becomes a water source.

It can be seen that the importance of packaging is determined by the actual needs of the general public in modern society. 

The public’s economic level has improved, aesthetic awareness has increased, and various things have become more stringent. This has to require businesses to improve the packaging quality of their products. Therefore, under this demand, packaging equipment has also made significant progress.

As a professional food machinery manufacturer.

Our company has emotional experience in research and development. Over the years, a variety of equipment has been exported to Singapore, Canada, India, Pakistan, and other countries and has received many high-quality reviews. Our food packaging line has very superior performance and can realize automatic packaging.

The production process does not require manual intervention.

And the packaging quality is excellent and stable. The equipment is all made of high-quality materials, with prolonged use time and reliable quality. It has been proved by many well-known companies that our equipment can effectively help companies increase sales.

Product packaging is essential in the modern processing industry and is the key to expanding the market. If you also want to obtain high-quality processing and production, please feel free to contact us. We will provide you with the most cost-effective food packaging line!

What are the advantages of food packaging?

As the pace of society accelerates and people’s time becomes more and more fragmented. It isn’t easy to attract consumers’ attention. Let alone maintain user stickiness. Today’s food replacement is a common phenomenon. And many brands like to make a fuss about their food packaging. I hope that those unique packaging designs can change people’s inherent impression of food so that their products can become a young and energetic brand.

Food packaging is an essential part of the modern food processing industry. Suppose you can spend some effort to produce better quality food packaging. It will be straightforward to attract consumers to improve economic efficiency. Now many manufacturers are aware of this and begin to pay attention to food packaging.

What are the advantages of food packaging?

The professional technical article in the packaging production line with the highest sales in 2021 shows that food packaging refers to using appropriate packaging materials—containers and packaging technology to wrap food to maintain its value and original state during transportation and storage. Food packaging includes There are two meanings: one is packaging materials. And the other is packaging technology. Food packaging is a significant step in the modern food processing industry, protecting food, promoting sales, and increasing economic benefits.

The specific advantages of food packaging are as follows:

Protect food and extend the shelf life of food

During the entire circulation process. Food has to go through handling, loading, unloading, transportation, and storage, which can easily cause damage to the appearance of the food. After the food is packaged inside and outside, the food can be well protected to avoid injury. At the same time, it can also effectively prevent food from being contaminated by bacteria or problems such as dampness and pigment decomposition, which can effectively extend the shelf life of the food and maintain the nutrition and quality of the food. This is also the most basic and essential function of food packaging.

Convenient storage and transportation

Due to the different nature of the raw materials, various foods are prone to be squeezed and collided during transportation, reducing food quality. Therefore, another food packaging provides specific buffer protection for the food during the vehicle, which can more conveniently transport the food without worrying about the damaged food.

Promote sales

Now when consumers see the dazzling array of foods in shopping malls, their focus is not only on the quality of the products, but food packaging will also attract consumers to a certain extent. Compared with poorly packaged foods, beautifully packaged foods have a more significant competitive advantage among similar products.

Improve product value and brand awareness

Packaged goods have a higher value. And for the same kind of food. Packaging will give the product added value. In addition, when the packaging forms an independent style and is generally accepted by the public, everyone will naturally think of the brand name when they see the packaging. Therefore, high-quality packaging can increase the price of the product and brand awareness to a certain extent.

Food packaging has a significant meaning in food processing. Reliable food quality. Coupled with high-quality packaging, it can further attract consumers and promote sales if manufacturers want to improve the quality of food packaging. They need not only good packaging design but also high-quality packaging technology.

The choice of high-quality packaging materials is on the one hand, and the other hand, the selection of packaging equipment is also essential. Good packaging equipment can highlight the advantages of packaging to the greatest extent. The food packaging line produced by Shandong Loyal Industrial Co., Ltd. is critical in the industry. Popular packaging equipment.

It is an internationally renowned food machinery manufacturer with emotional development experience. Many food machineries developed over the years has been well received, such as biscuit production lines, baby food production lines, and corn flakes production lines. It has been exported to many countries and regions worldwide and has produced a lot of response in the local market.

Our food packaging line has now become a piece of long-term equipment used by many well-known companies, which proves that the quality and performance of the equipment are very superior. To help more SMEs expand the market, we can provide customized services. As long as you tell us your production needs, our engineers will develop the most suitable equipment for you, and we can also provide you with the most favorable price.

Food packaging is the last link in food processing, and it is also an essential link. High-quality packaging can further expand the advantages of food and increase economic benefits. If you need it, please contact us!